Legal Documents

By registering for or using the StaffLoans platform, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use the platform.

These terms apply to all users — employees, employers, and administrators.

Employees: You must be at least 18 years old, employed by a registered StaffLoans employer organisation, and a resident of Papua New Guinea.

Employers: You must be a legally registered organisation operating in Papua New Guinea with a regular payroll system.

• All loan amounts, interest rates, fees, and repayment schedules are disclosed in full before you accept any loan offer.
• Interest is calculated as simple interest (not compound interest).
• Repayments are made via payroll deduction — by accepting a loan, you authorise your employer to deduct the scheduled repayment from your pay.
• Early repayment is permitted at any time with no penalties.
• Loans are personal and non-transferable.
• Maximum deductions shall not exceed 40% of your gross fortnightly salary, subject to your employer's policy.

• Employers must process fortnightly payroll deduction files accurately and on time.
• Employers must notify StaffLoans immediately when an employee's employment status changes.
• Employers must not disclose employee loan details to other staff members.
• Employers participating in Model B (Managed Benefits) must maintain the agreed benefit fund balance and provide accurate employee entitlement data.

You must not:

• Provide false or misleading information in any application
• Attempt to manipulate or circumvent our AI assessment systems
• Use StaffLoans for any illegal purpose
• Share your account credentials with any other person
• Attempt to access another user's account
• Use the platform to facilitate money laundering or fraud

Violation of these rules may result in immediate account suspension and legal action.

All content, software, algorithms, and systems within the StaffLoans platform are the intellectual property of StaffLoans PNG Ltd. You may not copy, reproduce, or distribute any part of the platform without written permission.

StaffLoans provides the platform "as is." We are not liable for:

• Indirect, incidental, or consequential damages
• Losses resulting from your employer's failure to process deductions correctly
• Service interruptions due to scheduled maintenance or unforeseen outages

Our total liability to you for any claim arising from use of the platform is limited to the fees you have paid us in the past 12 months.

We may suspend or terminate your account if you breach these terms, engage in fraudulent activity, or if required by law. You may close your account at any time, subject to settlement of any outstanding loan balance.

These terms are governed by the laws of Papua New Guinea. Any disputes shall be subject to the exclusive jurisdiction of the courts of Papua New Guinea.

For questions about these terms, contact: legal@staffloans.net

StaffLoans PNG Ltd, Waigani Drive, Port Moresby, NCD, Papua New Guinea